RETURNS & SHIPPING

What forms of payment do you accept?
We accept Visa, MasterCard, Discover, American Express, JCB, Diners Club International, and PayPal.

Is it safe to use my credit card on your site?
Yes! Orders placed on our site are encrypted using SSL technology, the industry-standard authentication and encryption technology, to ensure your transactions are protected. With SSL implemented on both the client and server, information transmitted over the internet will remain unaltered and secure. If you have any concerns about placing your order online, you can always pay using PayPal.

Do you allow cashier’s checks or money orders?
Unfortunately, we do not accept these forms of payment, but we do accept Visa, MasterCard, Discover, American Express, and PayPal.

Do you accept international credit cards?
At this time we accept Mastercard, Visa, American Express, Discover, JCB, and Diners Club international.

How do I get a coupon code?
We offer many promotional codes on our Instagram, Facebook and Twitter pages. Like, follow, and sign up now to be the first to know about our sales and promotions!

Out of Stock Items
See something you like that’s sold out? Send us an email at info@pioggiadimare.com to be notified if an Out of Stock item comes back in; but until then, check out our site for daily updates and new products.

Limited Availability
In the event a product or service is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, pioggiadimare.com will have the right to refuse or cancel any orders placed for such product or service listed at the incorrect price. PioggiaDiMare will have the right to limit the number of items purchased through our web site. PioggiaDiMare will have the right to refuse or cancel any order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, JewelBeMine will immediately issue a refund to your credit card account in the amount of the incorrect price.

Shipping Information
All items are designed and sewn to order for speciality foy you. Most orders will ship out within 10 business day of ordering. Orders are subject to verification and approval before shipping and may take up to 48 hours to process.
Please note that we do not ship on Saturdays, Sundays or holidays. While we will do all we can to ensure your order is delivered on time, PioggiaDiMare.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

Local Shipping (Venezuela)
Our orders are shipped by Mrw, the ones are responsible for the safety of the delivery. 
We have a delivery time of 1-5 business days, starting from the day after the order is placed.
These times don’t apply when shopping on SALE items or in special events.

International Shipping
Our orders are shipped by DHL EXPRESS, the ones are responsible for the safety of the delivery.
We have a delivery time of 8-15 business days, starting from the day after the order is placed. These times may vary if package is hold by local authorities or customs.
These times don’t apply when shopping on SALE items or in special events.

Previous recommendations
Please make sure you wear appropriate undergarments when trying on the merchandise.
If you want a Store Credit or return please note that the products that don’t have original tags and hygienic liners in place, are damaged, laundered in any way, soiled, worn, damaged, have deodorant stains, smoke damage or a musty odor damaged will not be taken back. (No exceptions will be made).
If we receive merchandise in this condition it will be returned to you at your expense.

General information (For Store Credits and Exchanges)
If you are not 100% satisfied with your purchase, you can either return your order for a Store Credit or exchange it for something else.
Returned or exchanged products must be unworn, unsoiled or laundered, with all ticketing, tags and protective shields attached, in the condition you received them and in the original box and/or packaging.
Be sure to include the STORE CREDIT/EXCHANGE form with your name, address and order number or customer number, indicating the items you are returning and any other pertinent information. We will appreciate if you let us know the reasons you have for your return. Any feedback will always help us improve. This form is sent to you once you write to customerservices@pioggiadimare.com telling us that you want to make an exchange or get a Store Credit.
Pioggia Di MAre will not be held responsible for item(s) lost or damaged in transit.
Any merchandise returned to Pioggia Di Mare after the allowed time stated in our policy, will be returned to the customer and an additional shipping fee will be charged.
Pioggia Di Mare will ship all soiled, worn, laundered and damaged items back to the customer, as we can no longer re-sell the merchandise.
We reserve the right to refuse service to anyone who, in our opinion, makes excessive returns or exchanges.
Returns for store credit or exchanges must be addressed to:
USA:
VENEZUELA:

For Store Credit
Return for refunds are accepted within 15 days from the delivery date.
Please fill the REFUND/EXCHANGE form with all the information required.
Send the package back to us at the address listed above via prepaid method. We recommend using an insured and traceable method to ensure safe and documented delivery.
Store Credits will not be made until the returned item is received and approved for the credit.
Store Credits usually take between 5 to 10 business days from the date we receive your item(s). We will email you the Store Credit Code so you can use it in our web store, and will last 6 months.

For exchanges
Return for exchanges are accepted within 30 days from the delivery date.
Please fill the STORE CREDIT/EXCHANGE form with all the information required.
Send the package back to us at the address listed above via prepaid method. We recommend using an insured and traceable method to ensure safe and documented delivery.
Exchanged item(s) will not be shipped until the returned item is received and approved for exchange.
Exchanges will be processed within 2 business days of being received.
In the event that an item you requested for an exchange is backordered, we will notify you of the possible delay via email. We will also contact you via email if the item requested for an exchange has been discontinued and we are not able to fulfill your request.
If you want to keep your Store Credits, they will last for 6 months and can only be used in this online store.
If you have any other question, feel free to contact us at customerservices@pioggiadimare.com
Any product purchased with a discount is considered final sale and cannot be exchanged.

MOMMY AND ME

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TUKARE 2017

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